FAQ'S
Any questions? We're here to help
What types of positions do you recruit for?
We recruit for a wide range of positions, including entry-level, mid-level, and executive roles across various industries such as IT, healthcare, construction, finance, hospitality, education, and more.
What is the cost of your recruitment services?
Our pricing varies based on the services and packages you choose. Please visit our ‘Contact Us’ page to contact our sales team for detailed information on costs.
How do you screen and select candidates?
We have a thorough screening process that includes reviewing resumes, conducting initial interviews, and verifying references. We ensure that candidates meet the specific requirements and qualifications set by our clients.
Can I get a replacement if a hired candidate leaves shortly after employment?
Yes, we offer a replacement guarantee within a specified period after hiring. Please contact us for detailed information on our replacement policy.
What kind of support can I expect from your team?
Our team provides comprehensive support including consultation on job descriptions and coordination of interviews. We are available via phone, email, and live chat.
How long does it take to find and hire a candidate?
The time to find and hire a candidate varies depending on the role and industry. On average, it can take anywhere 2-3 days to a couple of weeks. We strive to expedite the process without compromising on the quality of candidates.
Can you help with temporary or contract positions?
Yes, we provide recruitment services for both temporary and contract positions in addition to permanent roles. Contact us to discuss your specific needs.
How do I contact your customer support?
We have a live chat option available for you. Either you can contact our customer support team through the ‘Contact Us’ page on our website, via email at hello@reaphr.com, or by calling +971 50 573 3397. We are here to assist you with any queries or concerns.
Can I request a customized recruitment plan?
Yes, we offer customized recruitment plans tailored to meet the specific needs of your organization. Contact our sales team to discuss your requirements and develop a personalized strategy.
How do I apply for a job through your website?
To apply for a job, navigate to our ‘Job Listings’ page, select the job you are interested in, and click ‘Apply Now’. You will be prompted to upload your resume and fill in any necessary details.
Can I apply for multiple jobs?
Yes, you can apply for multiple jobs. Ensure your application is tailored to each position for a better chance of success.
What should I do if I forget my account password?
Click on the ‘Forgot Password’ link on the login page and follow the instructions to reset your password.
How can I update my resume on your website?
Log in to your account, go to the ‘Profile’ section, and upload the new version of your resume
How long does it take to get a response after applying for a job?
Response times vary depending on profile and position. If you’re shortlisted, you’ll get a response in 1-2 days.
Are there any fees for job seekers?
No, our services are free for job seekers.
How can I improve my chances of getting hired?
Ensure your resume is updated and tailored to the job you are applying for. Consider uploading a cover letter and preparing thoroughly for interviews.
What if I need help with my resume or job search?
We offer resources and tips on our website to help with your resume and job search. You can also contact our support team by choosing a live chat option for personalized assistance.
What is the application process like?
The application process typically involves submitting your resume, completing any required forms, and potentially attending an interview. Our team will guide you through each step and keep you informed of your application’s progress.
How do I know if a job posting is still open?
Can I get feedback on my applications?
While we strive to provide feedback, it may not always be possible due to the volume of applications. If you reach the interview stage, we encourage you to ask for feedback from the employer directly.
How can I contact customer support?
You can reach our customer support through the Live Chat option, ‘Contact Us’ page, via email at [email protected], or by calling +971 50 573 3397. We are here to help with any queries or issues you may have.
What information does the recruitment company collect about me?
We collect personal information such as your name, contact details, resume/CV, employment history, educational background, and job preferences. We may also collect non-personal information like your IP address, browser type, and pages visited on our website.
How is my personal information used?
Your personal information is used to provide and manage our recruitment services, match you with job opportunities, communicate with you about your applications, improve our services, and comply with legal obligations.
How can I join your team?
Is my information shared with third parties?
Yes, we may share your information with potential employers, service providers performing services on our behalf, legal authorities if required, and in the event of a business transfer such as a merger or acquisition.
How long do you retain my information?
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, or reporting requirements. After that, we securely delete or anonymize your data.
Can I access or update my personal information?
Yes, you have the right to access and update your personal information. You can log in to your account to update your details or contact us directly for assistance.
What are my rights regarding my personal data?
Depending on your location, you may have rights such as access to your data, correction of inaccuracies, deletion of your data, objection to data processing, restriction of processing, and data portability. Contact us to exercise these rights.
How can I contact you with questions or concerns about privacy?
You can contact us via the live chat option, email at [email protected], by phone at +971 50 573 3397, or through the ‘Contact Us’ page on our website for any questions or concerns about your privacy.
Will your privacy policy change?
We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the effective date.
What if I have a complaint about how my data is handled?
If you have any concerns or complaints about how your personal data is handled, please contact us directly. We will work to address and resolve your concerns in accordance with applicable data protection laws.
How do you ensure the security of my personal information?
We use a combination of technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. This includes encryption, firewalls, secure servers, and regular security audits.
Is my data encrypted?
Yes, we use encryption to protect your data both during transmission and while it is stored on our servers. This ensures that your information is secure and confidential.
How do you protect my account information?
We use strong password policies and recommend that you choose a unique and complex password for your account. Additionally, we employ multi-factor authentication (MFA) to add an extra layer of security.
What should I do if I suspect my account has been compromised?
If you suspect that your account has been compromised, immediately change your password and contact our customer support team for assistance. We will help you secure your account and investigate any suspicious activity.
How do you handle data breaches?
In the event of a data breach, we will promptly investigate and take necessary steps to mitigate the breach. We will notify affected individuals and relevant authorities as required by law.
How can I ensure my own online security while using your site?
To ensure your online security, use a strong and unique password for your account, avoid using public Wi-Fi for sensitive transactions, and keep your computer and browser updated with the latest security patches.
Do you conduct regular security audits?
Yes, we conduct regular security audits and vulnerability assessments to identify and address potential security threats. This helps us maintain a high level of security for our website and your data.
How can I contact you if I have security concerns?
If you have any security concerns or questions, please contact us through the live Chat, ‘Contact Us’ page on our website, via email at [email protected], or by calling +971 50 573 3397. Our security team will assist you promptly.
What steps do you take to ensure third-party services you use are secure?
We carefully select third-party service providers who comply with industry-standard security practices. We regularly review their security measures to ensure they meet our stringent requirements for data protection.
How do you ensure the security of my personal information?
We use a combination of technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. This includes encryption, firewalls, secure servers, and regular security audits.
Is my data encrypted?
Yes, we use encryption to protect your data both during transmission and while it is stored on our servers. This ensures that your information is secure and confidential.
How do you protect my account information?
We use strong password policies and recommend that you choose a unique and complex password for your account. Additionally, we employ multi-factor authentication (MFA) to add an extra layer of security.
What should I do if I suspect my account has been compromised?
If you suspect that your account has been compromised, immediately change your password and contact our customer support team for assistance. We will help you secure your account and investigate any suspicious activity.
How do you handle data breaches?
In the event of a data breach, we will promptly investigate and take necessary steps to mitigate the breach. We will notify affected individuals and relevant authorities as required by law.
How can I ensure my own online security while using your site?
To ensure your online security, use a strong and unique password for your account, avoid using public Wi-Fi for sensitive transactions, and keep your computer and browser updated with the latest security patches.
Do you conduct regular security audits?
Yes, we conduct regular security audits and vulnerability assessments to identify and address potential security threats. This helps us maintain a high level of security for our website and your data.
How can I contact you if I have security concerns?
If you have any security concerns or questions, please contact us through the live Chat, ‘Contact Us’ page on our website, via email at [email protected], or by calling +971 50 573 3397. Our security team will assist you promptly.
What steps do you take to ensure third-party services you use are secure?
We carefully select third-party service providers who comply with industry-standard security practices. We regularly review their security measures to ensure they meet our stringent requirements for data protection.