Housekeeping Supervisor

Job Information

Job Description

A luxury Resort/Hotel in Al Ain is seeking an experienced Housekeeping Supervisor to oversee daily housekeeping operations. The ideal candidate should be professional, organized, and capable of managing housekeeping staff while ensuring the highest standards of cleanliness and guest satisfaction.

Responsibilities

• Supervise and lead a team of housekeeping staff, including assigning tasks, monitoring performance, and providing ongoing coaching and feedback.
• Develop and implement daily, weekly, and monthly cleaning schedules to ensure consistent coverage and operational efficiency.
• Conduct regular inspections of guest rooms, public areas, back-of-house facilities, and restrooms to ensure compliance with cleanliness and hygiene standards.
• Ensure strict adherence to food safety, health, and safety regulations, particularly in areas adjacent to food service operations.
• Maintain accurate records of cleaning activities, inventory usage, equipment maintenance, and staff attendance.
• Prepare detailed reports on housekeeping operations, including performance metrics, incident reports, and recommendations for improvement.
• Manage inventory of cleaning supplies, linens, and equipment; coordinate reordering to prevent shortages.
• Address guest complaints related to cleanliness promptly and professionally, ensuring resolution and follow-up.
• Train new staff on procedures, safety protocols, brand standards, and the use of cleaning equipment and chemicals.
• Promote a culture of accountability, teamwork, and continuous improvement within the housekeeping department.
• Collaborate with other departments (e.g., Front Office, Maintenance, Food & Beverage) to ensure seamless operations and guest experience.

Requirements

• High school diploma or equivalent qualification.
• 1–3 years of progressive experience in housekeeping or supervisory roles within the hospitality industry.
• Proven experience in team supervision, staff handling, and performance management.
• Strong knowledge of cleanliness, hygiene, and safety measures in hospitality environments.
• Proficient in Microsoft Word and report writing; ability to generate clear, concise, and professional documentation.
• Experience in operational planning, scheduling, and workflow optimization.
• Demonstrated interpersonal and leadership skills with the ability to motivate and manage diverse teams.
• Familiarity with food safety standards and protocols, particularly in areas involving shared spaces or service support.
• Ability to work under pressure, manage multiple priorities, and maintain attention to detail.
• Excellent organizational, problem-solving, and communication skills.
• Willingness to work flexible hours, including weekends, holidays, and overnight shifts as required.

Benefits

• AED 2000 to AED 2500+
• Visa
• Accommodation
• Medical

Salary

AED 2,500 + Accommodation + Visa + Medical + Food

Additional Information

Gender: Male