Job role insights

  • Date posted

    2024-11-21

  • Closing date

    2024-12-21

  • Experience

    1-3 years

  • Quantity

    1 person

Description

We are seeking a professional F​emale/Male Arab receptionist for one of the resorts in Al Ain. The ideal candidate will be fluent in Arabic. You will be the first point of contact for guests, providing exceptional customer service and support to enhance their experience.

Responsibilities


  • Greet and welcome guests in a warm and professional manner.
  • Answer and direct phone calls, managing inquiries effectively.
  • Assist with check-ins and check-outs, ensuring a smooth process for guests.
  • Manage appointment schedules and coordinate reservations.
  • Provide information about resort amenities, services, and local attractions.
  • Maintain an organized and tidy reception area.
  • Support administrative tasks such as filing, data entry, and office supply management.
  • Collaborate with team members to ensure efficient operations and guest satisfaction.
  •                         

    Requirements

    Qualifications:

  • Female candidates preferred.
  • Fluent in Arabic (spoken and written); English proficiency is an advantage.
  • Previous (6 months to 1 year experience) as a receptionist or in a customer service role is desirable.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Excellent organizational skills and attention to detail


  • Benefits

    Salary and Benefits : AED 1,600 + Visa+ Accommodation + Medical +Food (Breakfast and Lunch - staff have to prepare dinner themselves)
    Gender: Both


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